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‘I’m training to be a nurse.’

‘A nurse? Well, Lizzie Nightingale, you’ll have to put your career aside when you have my five children.’

‘Five children?’

‘At least five. And I hope they all look just like you.’

Our eyes meet, and in that second I feel totally, utterly alive.

I’ve never been noticed like this.

It’s electrifying.

And I feel myself hoping, like I’ve never hoped before, that this man feels the same sparks in his chest as I do.

Kate

8 a.m.

I’m eating Kellogg’s All-Bran at my desk, silently chanting my morning mantra:Be grateful, Kate. Be grateful. This is the job you wanted.

Apparently, social workers suffer more nervous breakdowns than any other profession.

I already have stress-related eczema, insomnia and an unhealthy relationship with the office vending machine – specifically the coils holding the KitKats and Mars bars.

Last night I got home at 9 p.m., and this morning I was called in at 7.30 a.m. I have a huge caseload and I’m firefighting. There isn’t time to help anyone. Just prevent disaster.

Be grateful, Kate.

My computer screen displays my caseload: thirty children.

This morning, I’ve had to add one more. A transfer case from Hammersmith and Fulham: Tom Kinnock.

I click update and watch my screen change: thirty-one children.

Then I put my head in my hands, already exhausted by what I won’t manage to do today.

Be grateful, Kate. You have a proper grown-up job. You’re one of the lucky ones.

My husband Col is a qualified occupational therapist, but he’s working at the Odeon cinema. It could be worse. At least he gets free popcorn.

‘Well, you’re bright and shiny, aren’t you?’ Tessa Warwick, my manager, strides into the office, clicking on her Nespresso machine – a personal cappuccino maker she won’t let anyone else use.

I jolt upright and start tapping keys.

‘And what’s that, a new hairdo?’ Tessa is a big, shouty lady with high blood pressure and red cheeks. Her brown hair is wiry and cut into a slightly wonky bob. She wears a lot of polyester.

‘I’ve just tied it back, that’s all,’ I say, pulling my curly black hair tighter in its hairband. ‘I’m not really a new hairdo sort of person.’

I’ve had the same hair since I was eight years old – long and curly, sometimes up, sometimes down. No layers. Just long.

‘I might have known. Yes, you’re very, very sensible, aren’t you?’

This is a dig at me, but I don’t mind because Tessa is absolutely right. I wear plain, functional trouser suits and no makeup. My glasses are from the twenty-pound range at Specsavers. I’ve never signed up for monthly contact lenses – I’d rather put money in my savings account.

‘I’m glad you’re in early anyway,’ Tessa continues. ‘There is alotto do this week.’

‘I know,’ I say. ‘Leanne Neilson is in hospital again. Gary and I were up until nine on Friday trying to get her boys into bed. I just need time to get going.’